Northeast Ohio Additive Manufacturing Cluster Helps Grow Local 3D Printing Business

Pam Szmara Leverages Northeast Ohio Additive Manufacturing Cluster to Grow Dental Operation

For 18 years, Pam Szmara, has worked as an orthodontic dental laboratory technician where she fabricated orthodontic appliances for the dental industry through her company, Live Wires Orthodontics.

When 3D printing engulfed the world of dentistry six years ago, Pam was forced to either adopt the new technology or be left behind. When one of her largest suppliers started carrying a Stratasys printer, she purchased one and began learning how to operate the equipment and fell in love with the process.

With advancements in 3D printing, Pam could now print the models for crowns and bridges, implant surgical guides and much more.

Pam started by servicing orders through word of mouth, but a year ago reached out to the Northeast Ohio Additive Manufacturing Cluster to gain access to resources that would help launch and grow her 3D printing business.

Pam learned about the Northeast Ohio Additive Manufacturing Cluster (NEOAMC) and attended a quarterly meeting to network with other like-minded peers in the industry. Because the Cluster serves as a mechanism to attract researchers, service bureaus, engineers, and users of 3D printing, Pam quickly made connections to help grow her business.

Being involved in the Cluster has helped introduce her small dental operation to entirely new markets and innovations. The Cluster keeps companies informed of what’s happening in the industry, provides members with introductions to technical experts and potential customers, and gives them access to new technologies.

Additionally, by being a Youngstown Business Incubator (YBI) portfolio company, Pam has been exposed to other opportunities like participating in the first training session on using the XJET Carmel 1400 Ceramic Printer, the only XJET printer in North America.

Pam stated, “Of all the professional organizations that I belong to, this is the one that has the broadest understanding of Additive Manufacturing and how it can be used to transform your business.”

Additive Manufacturing Cluster Networking
Pam exhibiting at the Advanced Materials for 3D Printing Conference in July of 2018.

In July of this year, the Cluster held a one-day conference on materials for 3D printing at Cleveland State University. While exhibiting at the Advanced Materials for 3D Printing conference, Pam met Robert Joyce, CEO of FibreTuff.  Soon after meeting, the pair executed a partnership. Pam agreed to use FibreTuff PAPC, a biopolymer material for Class I and Class II medical devices, and began making prototypes. After being pleased with the materials, Pam has continued to purchase materials from Joyce.

“I am seeking to grow sales of 3D filament for FibreTuff PAPC in the medical market and functional models of bone seem to be of interest. Pamton 3D Printing has been an excellent service center for the FibreTuff PAPC to help produce unique parts for both human and veterinary bone applications. This partnership has been a win-win for both of us,” said Joyce.

3D printed skull cap
3D printed skull cap by Pamton 3D Printing using FibreTuff PAPC materials.

Cluster Membership Offers Partnership Opportunities

“What I love most about the Cluster is the partnerships that typically form between members. It is typical for companies to come together at meetings and meet each other and find ways to do business with each other.” –  Melinda McNutt, Business Development Manager and Membership Director, NEOAMC.

When asking Pam what her advice would be to potential companies considering joining the Cluster, she said “The biggest mistake someone could make would be to NOT join the Cluster.”

To learn more about getting involved with the Cluster, please visit: The Cluster is operated in partnership between Team NEO and the Youngstown Business Incubator.