Cuyahoga Community College and Team NEO Release Talent Reports

Data-driven reports reveal insights to creative solutions to close the demand/supply talent gap

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This morning, Cuyahoga Community College (Tri-C) and Team NEO released complementary reports providing insights on the current state of the talent workforce and potential solutions to help the Northeast Ohio Region be more competitive. Tri-C released its report, The Gig Workforce isn’t just Delivering Dinner, which examines the rise and potential of the gig workforce, while Team NEO Released its 7th edition of Aligning Opportunities, a resource to aid in addressing the demand and supply imbalance in the region’s workforce. The Aligning Opportunities report is produced in partnership with Delta Dental and with the generous support from Deaconess Foundation, Goodwill Industries of Greater Cleveland & East Central Ohio, PNC, Sherwin-Williams, and Swagelok.       

The Gig Workforce report explores the nature of gig work, questioning some preconceive notions about who gig workers are, the types of work they do, and how they are a largely untapped asset in the region. It examines the potential for integrating gig workers into the regional workforce while fulfilling their needs for ongoing education and support. The report also provides insights on how higher education institutions can support emerging generations of gig workers. 

“Gig workers are a source of untapped talent that can address our regional skills gap,” said Michael A. Baston, president of Tri-C. “They will propel us all forward if we nurture it properly. The opportunity to integrate and support gig workers into the labor force can widen the talent pipeline for businesses.” 

Among the key findings in Tri-C’s Gig Workforce report: 

  • Overall, there were nearly 87,000 gig workers in the Greater Cleveland, with 40.6% of those in in the management, business, science and arts occupations in 2021. 
  • The skill sets possessed by gig workers are largely in sync with those desired by employers. 
  • Gig workers can often save employers significant time and resources when compared with the hiring process and benefits packages related to bringing on full-time employees. 

New in this year’s Aligning Opportunities report are insights into post-Covid trends, turnover rate trends, and ways for businesses to address talent retention in high-turnover industries. 

This year’s report also features an in-depth look at four unique labor force demographics: communities of color, working women, workers with disabilities, and veterans in the workforce. Team NEO explores how businesses can go above and beyond to engage these segments and acknowledge the need to measure progress in closing the talent supply/demand gap within our changing labor landscape. 

“I am excited about the opportunities to reshape and expand our region’s economy,” said Team NEO’s Chief Executive Officer Bill Koehler. “A key decision input and contributor to success is talent readiness—properly trained, credentialed, and motivated individuals.” 

Notable findings in Team NEO’s Aligning Opportunities include:  

Communities of Color 

  • National income disparities between workers of different ethnicities persists. In Ohio, Black, Hispanic, or Latino/ multiracial, and native American/American Indian workers make between $0.14-0.28 less than their white coworkers.  

Working Women 

  • The Bureau of Labor statistics report that women’s employment number have rebounded from Covid levels, and the rate of working mothers (and fathers) rose in 2022 nationwide. Further, the decrease in female workers is lower than males (-0.6% decrease for women compared to men’s 2.7%). 

Veterans in the Workforce 

  • According to 2022 BLS estimates, industry sectors that saw the biggest gains in veteran talent include professional and business services, leisure and hospitality, and construction, while those in transportation and utilities, wholesale trade, and self-employed declined since last year. 

Workers With Disabilities 

  • In 2022, unemployment for people with a disability decreased 2.5%. The employment rate in 2022 for working-age workers with disabilities (16-64) increased at a higher rate (3.4) than workers without disabilities (1.9). This is generally attributed to the tight labor market and plentiful remote work opportunities. 

About Cuyahoga Community College 

Cuyahoga Community College (Tri-C®) opened in 1963 as Ohio’s first community college. It remains Ohio’s largest public community college and offers the lowest tuition in the state. Over the past six decades, Tri-C has provided high-quality, affordable education and programs to more than 1 million community members, fueling economic growth and meeting workforce needs throughout Northeast Ohio. The College is among the top institutions in the nation in conferring associate degrees.  
Visit to see why Tri-C is where futures begin. 

About Team NEO

Team NEO is a private, nonprofit economic development organization accelerating business growth and job creation throughout the 18 counties of the Northeast Ohio Region. As the designated JobsOhio Network Partner, we align and amplify local economic development efforts in the region’s 18 counties; we conduct research and data analysis to inform local conversations and influence solutions; we market the Northeast Ohio Region; and we work to increase access to jobs, education and training for the region’s 4.3 million people. We do this to build a more vibrant regional economy – one that is more talented, equitable, competitive, innovative, resilient, and prosperous. For more information,