Case Study


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Lumitex, a lighting system design and development firm based in Strongsville, Ohio, experienced critical shortages in its supply chain due to disruption by the Covid-19 pandemic, preventing the company from manufacturing its breakthrough infant jaundice medical device, Bilisoft. They turned to Team NEO, Northeast Ohio’s economic development organization, for assistance. With a history of cultivating strong industry networks and clusters, Team NEO helps companies access resources to help navigate supply chain challenges.

Team NEO was able to connect Lumitex with the commercial leadership at Avient, a global provider of specialty and sustainable materials, headquartered in Avon Lake, Ohio. Avient responded quickly across their global operational network and secured the specific polymer solution that was in extremely short supply worldwide. Avient not only provided the immediate material supply needed to manufacture this crucial medical device, but they also were able to provide longer-term commitment for continuity of supply for the special formulation.